Frequently Asked Questions

No. All costs are clearly shown before you confirm your booking, including taxes, insurance options, and any additional services.

You can book directly through our website or by contacting us through WhatsApp, Instagram, Facebook, or Messenger.

You can pay a small deposit online to confirm your booking. The remaining balance can be paid at pickup using cash or a credit card.

Deposit requirements depend on the specific vehicle. Some cars require no deposit, while others may require a small refundable deposit (typically $50–$100).

The minimum age is usually 21 years old. Some vehicles may require the driver to be at least 23 years old.

In most cases, no. If your driver's license clearly shows that you hold a Category B license, an IDP is not required. If necessary, we can arrange an official translation.

You will need a valid passport, a valid driver's license, and your booking confirmation. A credit card may also be required for the deposit.

The rental price typically includes insurance coverage (TPL, CDW, or Full Coverage depending on your choice), seasonal tires, a standard mileage allowance, and 24/7 customer support.

For some vehicles, there may be an additional driver fee. This information is clearly shown during the booking process.

Yes. Some vehicles include free delivery within Tbilisi or free airport pickup. Other vehicles may have a delivery fee depending on the location.

We offer three types of coverage: • TPL (Third-Party Liability) – Basic coverage for damage to other vehicles or property. • CDW (Collision Damage Waiver) – Covers damage to the rental vehicle with reduced liability. • Full Coverage – Comprehensive protection with minimal or zero deductible.

Stop the vehicle safely and contact our 24/7 support team immediately. Follow the instructions provided by our team, take photos of the damage, and do not sign any documents with third parties before speaking with us.

No. Our vehicles are permitted to travel only within the borders of Georgia.

Most highways and standard roads are allowed. Extremely remote, unmarked, or off-road routes may be restricted.

Yes. You can cancel your booking up to 72 hours before pickup and receive a full refund.

Yes. Contact us as soon as possible and we will check vehicle availability and update your booking.

Late returns may incur additional charges. We recommend informing us in advance if you expect to be late so we can help adjust your return time.

Yes. Our team is available 24/7 via phone, WhatsApp, live chat, and email to assist you with any questions or issues.