Frequently Asked Questions

No. All costs are clearly shown before you confirm your booking, including taxes, insurance options, and any additional services.

You can book directly through our website or by contacting us through WhatsApp, Instagram, Facebook, or Messenger.

You pay a small booking fee online through PayPal (debit cards work too) to confirm your booking. The remaining balance is paid at pickup, in cash on most cars or by card where the car accepts one. No credit card is needed.

Deposit requirements depend on the specific vehicle. Some cars require no deposit, while others require a refundable deposit, most often $100.

The minimum age is 21, with at least 3 years of driving experience. Some vehicles require the driver to be at least 23 or 25 years old.

In most cases, no. Licenses issued in Europe, Russia, Ukraine, Israel, the USA and Canada need no IDP. Other licenses need an IDP or a certified translation; if necessary, we can help you arrange the translation.

You will need a valid passport or national ID card, a valid driver's license, and your booking confirmation. No credit card is needed.

On almost every car, the rental price includes third-party liability (TPL) and a collision damage waiver (CDW); full coverage is available on most cars and already included on some. The price also includes the delivery fee and 24/7 support, and each car page shows its mileage allowance. Winter tyres depend on the car, so check them before a mountain trip between December and March.

For some vehicles, there may be an additional driver fee. This information is clearly shown during the booking process.

Yes. Some vehicles include free delivery within Tbilisi or free airport pickup. Other vehicles may have a delivery fee depending on the location.

We offer three types of coverage: • TPL (Third-Party Liability) – Basic coverage for damage to other vehicles or property. • CDW (Collision Damage Waiver) – Covers damage to the rental vehicle with reduced liability. • Full Coverage – Comprehensive protection with minimal or zero deductible.

Stop the vehicle safely and contact our 24/7 support team immediately. Follow the instructions provided by our team, take photos of the damage, and do not sign any documents with third parties before speaking with us.

No. Our vehicles are permitted to travel only within the borders of Georgia.

Most highways and standard roads are allowed. Extremely remote, unmarked, or off-road routes may be restricted.

Yes. You can cancel your booking up to 5 days before pickup and receive a full refund.

Yes. Contact us as soon as possible and we will check vehicle availability and update your booking.

Late returns may incur additional charges. We recommend informing us in advance if you expect to be late so we can help adjust your return time.

Yes. Our team is available 24/7 via phone, WhatsApp, live chat, and email to assist you with any questions or issues.