Question 1

What do I need to rent a car in Georgia?

Accepted Answer

To rent a car in Georgia, you need: 1) Valid driver's license (held for at least 2 years), 2) Passport or ID, 3) Credit or debit card for payment, 4) Minimum age requirement (usually 21-25 years depending on car category).

Question 2

What is included in the rental price?

Accepted Answer

The rental price typically includes: Basic insurance (CDW/TP), Unlimited mileage in most cases, 24/7 roadside assistance, Second driver (often free), Airport delivery/pickup options. Additional insurance and equipment can be added.

Question 3

Can I cross borders with the rental car?

Accepted Answer

Border crossing depends on the rental agreement. Most rentals allow travel within Georgia. For international borders (Armenia, Azerbaijan, Turkey), you need to get prior approval and additional insurance. Always check with us before planning cross-border trips.

Question 4

What is your fuel policy?

Accepted Answer

We operate on a Full-to-Full fuel policy. You receive the car with a full tank and return it with a full tank. This is the fairest and most economical option for customers.

Question 5

Is there a deposit required?

Accepted Answer

Yes, a security deposit is required and varies by car category. The deposit is blocked on your credit/debit card and released after the car is returned in good condition. Amounts typically range from $200-$1000 depending on the vehicle.

Question 6

Can I cancel or modify my booking?

Accepted Answer

Yes, you can cancel or modify your booking. Free cancellation is available up to 48 hours before pickup. Cancellations within 48 hours may incur charges. Contact our 24/7 customer support for modifications.

Question 7

Do you offer airport pickup and delivery?

Accepted Answer

Yes, we offer convenient pickup and delivery at all major airports in Georgia including Tbilisi International Airport, Batumi Airport, and Kutaisi Airport. Some locations offer free delivery, while others may have a small fee.

Question 8

What insurance options are available?

Accepted Answer

We offer several insurance options: CDW (Collision Damage Waiver) - included, TP (Theft Protection) - included, Full Coverage with zero deductible - optional, PAI (Personal Accident Insurance) - optional, Roadside assistance - included 24/7.

Question 9

What happens if I return the car late?

Accepted Answer

A grace period of 59 minutes is typically allowed. After that, you will be charged for an additional day. If you know you'll be late, contact us immediately to extend your rental and avoid extra charges.

Question 10

Are there any hidden fees?

Accepted Answer

No hidden fees. All costs are clearly displayed during booking. Additional charges may apply for: Extra drivers, GPS or child seats, Additional insurance, Cross-border travel, Fuel (if not returned full), Late returns. Everything is transparent and upfront.

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